HMC witnesses growing public demand for online medical reporting service
Doha: Hamad Medical Corporation’s (HMC) online medical reporting service is seeing growing demand from the public. Patients who wish to request a medical report for themselves or on behalf of another person can submit requests through the HMC website. Applicants can also pay the fee online without having to be present at the hospital or point of service.
Ali Abdulla Al Khater, Director of Communications at HMC, said the service, which is currently operational for all health facilities run by the company, is proving very effective as it provides patients and the public with easy access to services. provided by HMC.
“A medical report request can be easily submitted online and a hard copy of the medical report will be delivered to the applicant at their doorstep via Qatar Post. In some cases, a hard copy of the medical report may be given to the applicant at the Nasmaak customer service office of the relevant hospital. People who find it difficult to request medical reports online can contact Nesmaak’s customer service team on 16060 for telephone assistance,” Al Khater added.
Dr. Yousef Al Maslamani, Medical Director of Hamad General Hospital, said the online medical report service was launched at the request of the public for easy access to patient medical reports and the service is experiencing demand. growing. “This service is very convenient and simple for patients and family members to use and is aligned with infection control protocols seen at HMC in terms of minimizing visits to hospitals specifically for obtaining medical reports” , said Dr. Al Maslamani.
Medical reports can be requested for submitting applications through the HMC website www.hamad.qa, in Arabic or English, where the applicant selects “Medical Report Page” and enters the required information. Payment of fees can also be made through a secure portal linked to Qatar National Bank. Once the report request has been processed, the applicant will have the option of having a hard copy of the medical report delivered to their doorstep for a nominal fee paid to Qatar Post, or requesting the report via email.
As a prerequisite for issuing a medical report, no more than six months should have passed since the patient had their last follow-up appointment or consultation at the hospital. The report can be requested by the applicant himself, a member of his family or any other person authorized by the applicant to act on his behalf. The online service includes a feature to track the status of submitted applications.